Frequently Asked Questions
How Do I Order?
You can call us at 586-221-0792 or email us at [email protected] to speak directly with us.
What's The Whole Process Look Like?
The process from beginning to end looks like this:
- You contact us and place your order
- We discuss the project
- Two things will happen simultaneously during step 3
- We begin working on the project (this step varies from client to client depending on what they need)
- You begin writing your content and choosing images to include based on the site's design that we discussed together
- We complete the site setup and design, and we add in your content
- You review the site
- We complete any modifications deemed necessary
- Your site is complete and awesome, and you write us a killer review! 😀
Do You Have a Money Back Guarantee?
Yes we do. First off, we will work as hard as we can to create a website that you're proud to call your own. We will do our best to make modifications based on your needs. With that said, if you're not satisfied with your site, we have a hassle-free, 100% money back guarantee. We just ask that you let us know what we could've done better.
What Happens After I Order?
We discuss the details of your site, and when we are clear on what you want, we will begin the planning and design process.
Can I provide my own content?
Yes, in fact, you're required to provide your own images and content for your WebPossible website. No one knows your business better than you do. We will create the structure and design for your site and fill it in with your personalized content.
How long does the entire process take?
Assuming you've provided your content, you can have your site completely done in 7 days.
Do I have to maintain the site after it's been created?
Yes. There isn't a TON of stuff you need to do, but there a few very important things. Keeping your site's themes and plugins up-to-date is very important. Your site may malfunction if these are not kept up to speed. It's also important to update your site's content should your services, pricing or staff change, so your customers have the most accurate information. You'll also want to manage your spam, comments and potential risks.
We do offer a basic tutorial with your WebPossible website to help with these tasks. If you don't have the time to learn or keep up with these tasks, or if you just don't want to, we offer a Website Management Service which takes care of everything for you.
Can I Purchase just the Website Management Service?
Not at this time. Our website management service is designed to work with sites that we have designed. When it comes to websites, every designer is different. We've found that without knowing how the site was designed, templates used, plugins used, and a number of other factors, managing that site properly just doesn't work.
If you currently have a site but want a new design, we are able to redesign your site using our Wordpress design services without changing your domain.
Can You Redesign My Site If I Already Have One?
Yes. If you're not happy with your current site, we can set you up on the Wordpress platform and design your site using your current domain name. Click here for more information.